Brian W.
About Brian W.
Brian W. is an End User Support Specialist at Insight Global in Bristol, VA, with nearly 15 years of experience in desktop and network support. He has held various roles in technology and customer service, including positions at Reliable Data Solutions Inc and the US Navy.
Work at Insight Global
Brian W. has been employed at Insight Global as an End User Support Specialist since 2019. His role involves providing technical support and assistance to end users, ensuring that their technology needs are met efficiently. Based in Bristol, VA, he has accumulated five years of experience in this position, contributing to the company's commitment to delivering high-quality support services.
Previous Employment Experience
Before joining Insight Global, Brian W. worked at Reliable Data Solutions Inc as a Desktop, Laptop, Wiring, and OS Support Engineer from 2017 to 2019. His responsibilities included troubleshooting and resolving hardware and software issues. He also held positions at CenturyLink as a Customer Service and Sales Representative, and at US Navy as a Quartermaster, where he developed skills in customer service and team management.
Education and Expertise
Brian W. studied Computer Science at Northeast State Community College from 2002 to 2004. He also completed a Computer Science program at Sullivan South High from 1999 to 2002. His educational background has provided him with a strong foundation in technology, which he has applied throughout his nearly 15 years of experience in desktop and network support.
Technical Skills and Passion for Technology
Brian W. has extensive experience in desktop and network support, team management, and operations. He has worked in various technical roles, including as a Computer/Networking Technician at Bell Helicopter and as a Counter Intelligence Agent at Geek Squad. His passion for technology drives him to seek positions that offer opportunities for intellectual and financial growth, and he enjoys working in team-oriented environments.
Career Development and Goals
Throughout his career, Brian W. has aimed to secure positions that allow for both intellectual and financial growth. He has demonstrated a commitment to professional development through his diverse roles in technology and support. His experience in team training and management positions him as a valuable asset in any organization focused on enhancing operational efficiency.