Bruce Gibson
About Bruce Gibson
Bruce Gibson is an Incident Response Technician at Insight Global, where he has worked since 2021. He has a background in IT support and event staffing, with a Bachelor of Business Administration in Computer Information Systems from Georgia State University.
Work at Insight Global
Bruce Gibson has been employed at Insight Global as an Incident Response Technician since 2021. In this role, he is responsible for monitoring and updating systems for the Home Depot Quote Center. His duties include running queries to check the status of jobs, pricing, and inventory, ensuring that operations run smoothly and efficiently.
Previous Employment Experience
Before joining Insight Global, Bruce Gibson worked in various roles that contributed to his expertise in IT and customer service. He served as an IT Support Analyst at Aaron's, Inc from 2017 to 2021, where he provided technical support. Prior to that, he worked as a Workforce Optimization Administrator at MAU Workforce Solutions from 2015 to 2017, and as an Event Staff Attendant at Lanier Parking Solutions from 2013 to 2015.
Education and Expertise
Bruce Gibson earned a Bachelor of Business Administration (B.B.A.) in Computer Information Systems from Georgia State University, completing his studies from 2009 to 2013. This educational background provided him with a solid foundation in business and technology, which he applies in his current role as an Incident Response Technician.
Technical Skills and Responsibilities
In his current position, Bruce Gibson utilizes his technical skills to monitor and maintain the systems for the Home Depot Quote Center. His responsibilities include running queries to assess job statuses, pricing, and inventory levels. This role requires a keen understanding of IT systems and the ability to respond to incidents effectively.