Caitlin Cook
About Caitlin Cook
Caitlin Cook serves as the Clinical Program Director at Insight Global, where she has worked since 2020. With a background in program management and technical communications, she oversees credentialing processes and ensures compliance with healthcare standards.
Current Role as Clinical Program Director
Caitlin Cook currently serves as the Clinical Program Director at Insight Global, a position she has held since 2020. In this role, she is responsible for creating and managing all processes and workflows related to the clinical program. She acts as the Product Owner overseeing all credentialing processes, ensuring the verification of qualifications and licenses. Additionally, she maintains Insight Global's Joint Commission Certification, ensuring compliance with healthcare standards. Caitlin also manages third-party storage and compliance suppliers to ensure data security and regulatory compliance.
Previous Experience at Insight Global
Caitlin Cook has held multiple positions at Insight Global prior to her current role. She worked as a Senior Program Manager in Application Development from 2019 to 2020 and as Manager of Customer Success and Implementation from 2018 to 2019. Additionally, she served as Program Manager in the Managed Services Division from 2017 to 2018. Her diverse roles at Insight Global have provided her with extensive experience in program management and operational oversight.
Experience at Elekta
Caitlin Cook worked at Elekta from 2014 to 2017, where she held roles in Project Management for Oncology Solutions and Education Administration and Training. Her responsibilities included managing projects related to oncology solutions and overseeing educational initiatives. This experience contributed to her expertise in healthcare and clinical program management.
Educational Background
Caitlin Cook studied at the University of Tennessee-Knoxville, where she earned a Bachelor of Arts (B.A.) degree in English and Technical Communication from 2008 to 2013. This educational background provided her with a strong foundation in communication and technical skills, which she has applied throughout her career in various managerial roles.
Professional Development and Training Initiatives
In her current role, Caitlin Cook implements ongoing training for incoming sales team members to enhance their understanding of the clinical program. She engages in partnerships with an External Advisory Board to align the clinical program with industry standards. Additionally, she negotiates supplier contracts to optimize service delivery and cost-effectiveness for Insight Global's clinical program.