Calvin Mc Tier
About Calvin Mc Tier
Calvin Mc Tier is an IT Client Support Analyst with extensive experience in technical support and troubleshooting. He has worked in various roles across the IT and medical fields, demonstrating strong communication skills and a deep understanding of hardware and applications.
Current Role at Insight Global
Calvin Mc Tier has been employed at Insight Global as an IT Client Support Analyst since 2021. In this role, he applies his extensive experience in IT support and client interaction. His responsibilities include troubleshooting technical issues and providing support to clients in a high-volume technical environment.
Previous Experience in IT Support
Calvin Mc Tier has a diverse background in IT support roles. He worked at Cynet Systems Inc as an IT Client Support Analyst from 2019 to 2021, where he focused on client support for a total of nine months. Prior to that, he served as an IT Support and Service Desk Coordinator at Walgreens Health Services for eight years, from 2006 to 2014. His experience includes diagnosing connection issues and configuring devices for accurate reporting.
Military and Early Career Background
Calvin Mc Tier served in the US Navy from 1980 to 1988 as a Hospital Corpsman and Boatswain Mate. This experience provided him with a strong foundation in teamwork and technical skills. He also worked at UPS as a Package Handler and Safety Committee Member for seven months in 2002-2003, and as a Prepress Platemaker at Paramount Staffing from 2003 to 2005.
Education and Certifications
Calvin Mc Tier studied at Colorado Technical University, where he earned a Bachelor of Science in Business Administration and Information Technology from 2005 to 2006. He also completed various certifications at Microtrain in 2017, including Microsoft Server 2012 R2, CompTIA A+, Security+, and ITIL Foundation. He is currently pursuing the MCSA Server 2012 R2 certification.
Skills and Specializations
Calvin Mc Tier demonstrates strong communication skills, effectively engaging with both technical and non-technical users. He specializes in troubleshooting connection issues, configuring devices, and has a deep understanding of PC and LAN hardware. His ability to adapt to various environments and work independently or as part of a team is notable in his career.