Cathy Bosits

Cathy Bosits

Cae Healthcare Customer Service Administrator @ Insight Global

About Cathy Bosits

Cathy Bosits serves as a Customer Service Administrator for CAE Healthcare, bringing over 13 years of experience in customer service and records management. She has a diverse background in military service and has held various roles at CAE SimuFlite and Insight Global.

Work at Insight Global

Cathy Bosits has been employed at Insight Global as a Customer Service Administrator since 2019. In this role, she focuses on customer service administration for CAE Healthcare in Sarasota, Florida. Her position involves managing customer inquiries and ensuring a high level of service delivery. She has maintained this role for five years, contributing to the operational efficiency of the organization.

Experience at CAE Healthcare

Cathy Bosits has extensive experience at CAE Healthcare, where she has held multiple positions since 2007. She currently serves as a Customer Experience Specialist, a role she has occupied since 2020. Additionally, she has worked as a Customer Service Representative since 2016. Her cumulative experience at CAE Healthcare spans over 13 years, focusing on customer service and records management.

Military Background

Cathy Bosits has a diverse military background, having served in both the United States Air Force and the US Navy. She worked as a Combat Information Systems Operator in the Air Force from 1986 to 1988, with assignments in Kwang Ju, Korea, and McGuire AFB, NJ. Prior to that, she served as a Clerk Typist in the US Navy from 1984 to 1986. This experience has contributed to her skills in operational management and customer service.

Education and Expertise

Cathy Bosits studied at the University of Maine, where she achieved an Associate's degree in Business Management from 1982 to 1984. This educational background has provided her with foundational knowledge in business operations, which she has applied throughout her career in customer service and records management.

Previous Employment History

Before her current roles, Cathy Bosits worked at CAE SimuFlite as a Client Service Representative from 2007 to 2009. Additionally, she has experience as a Clerk Typist in the US Navy from 1984 to 1986. Her varied work history has equipped her with a broad range of skills relevant to customer service and administration.

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