Chad Rhoads
About Chad Rhoads
Chad Rhoads is a LAN Administrator currently working at Insight Global in Seattle, Washington. He has a diverse work history in customer service and technical support roles across various companies, including Wimmer Solutions, Alaska Airlines, and Amazon.
Work at Insight Global
Chad Rhoads currently holds the position of LAN Administrator at Insight Global. He has been with the company since 2022 and continues to work in this role in Seattle, Washington. His responsibilities likely include managing local area networks and ensuring the smooth operation of IT systems within the organization.
Previous Employment History
Chad Rhoads has a diverse work history that includes various roles in customer service and technical support. He worked as a Support Technician at Wimmer Solutions for one month in 2022. Prior to that, he served as a Customer Service Representative at Alaska Airlines for two months in 2017. His experience also includes positions at Amazon, Conduent, and MegaPath, where he held roles ranging from Fulfillment Associate to Product Specialist and Voice Tier 2 Support.
Education and Expertise
Chad Rhoads studied Computer and Information Systems Security/Information Assurance at Southern New Hampshire University, earning a Bachelor of Science degree from 2017 to 2023. He also attended Seattle Central College, where he achieved an Associate’s Degree in International/Global Studies from 2015 to 2016. Additionally, he studied at the Art Institute of Seattle for 11 months in 2002, which contributed to his technical expertise.
Technical and Customer Service Skills
Chad Rhoads has developed a strong skill set in both technical and customer service roles throughout his career. His experience includes advanced services and support roles at companies like MegaPath and TSP, where he worked as an Advanced Service Engineer. His background in customer service is further demonstrated by his roles at Alaska Airlines, Conduent, and Talent Inc., where he focused on client interactions and problem resolution.
Long-Term Employment Experience
Chad Rhoads has a notable history of long-term employment in various roles. He worked at Creative Focus as a Shipping Specialist for 12 years, from 1997 to 2009. He also spent three years at MegaPath as a Voice Tier 2 Support representative. These positions reflect his ability to maintain consistent employment and develop expertise in his fields.