Chris Sarver
About Chris Sarver
Chris Sarver is a Tier 1 Telepresence Support Engineer at Cisco Systems, where he has worked since 2014. He has a background in customer service and technical support, with experience in various roles across multiple companies.
Work at Insight Global
Chris Sarver has been employed at Insight Global as a Tier 1 Telepresence Support Engineer at Cisco Systems since 2014. In this role, he is responsible for assisting customers with telepresence technology and ensuring seamless communication solutions. His position involves troubleshooting technical issues and creating service requests for customer equipment. Additionally, he assists in training new hires, focusing on unique processes within the dedicated team at Cisco Systems.
Previous Employment History
Before joining Insight Global, Chris Sarver held various positions in customer service and technical support. He worked as a Customer Service Representative and Technical Agent at Sitel for one month in 2007. He also served as a Server at IHOP from 2009 to 2010 and at Red Lobster for two months in 2010. In 2011, he worked as a Phone Sales Agent at Actiance, Inc. for four months. Earlier in his career, he was a Research Analyst at Rdd Field Services for three months in 2006 and a Customer Service Representative at Best Buy for three months in 2007.
Education and Expertise
Chris Sarver studied Network Administration at Hallmark University, where he achieved an Associate's degree from 2008 to 2014. He is currently pursuing the CCNA Voice Certification to further enhance his technical skills. He holds several industry-recognized certifications, including CCNA, CompTIA Security+, and CompTIA Network+. Chris has accumulated over 100 hours of hands-on experience in configuring and troubleshooting Cisco routers and switches.
Technical Skills and Certifications
Chris Sarver possesses a strong technical background with certifications that validate his expertise in networking and security. He holds the CCNA certification, which demonstrates his knowledge of Cisco networking fundamentals. Additionally, he has earned CompTIA Security+ and CompTIA Network+ certifications, showcasing his proficiency in IT security and networking concepts. His practical experience includes extensive troubleshooting and configuration of Cisco equipment.
Background and Early Career
Chris Sarver began his career in customer service roles, gaining valuable experience that laid the foundation for his technical career. His early positions included working as a Research Analyst and a Customer Service Representative. He has been involved in various roles that required strong communication and problem-solving skills, which he has applied in his current position at Cisco Systems.