Christian Sims

Christian Sims

Desktop Support Specialist @ Insight Global

About Christian Sims

Christian Sims is a Desktop Support Specialist with a background in Information Technology. He graduated from Laguna Creek High School and completed the 'Practical IT Professional' program at CourseCareers, gaining hands-on experience with Microsoft Azure and consumer VPNs.

Work at Insight Global

Christian Sims currently holds the position of Desktop Support Specialist at Insight Global. He began this role in October 2023 and has been working on-site in the United States for approximately 11 months. In this capacity, he is responsible for providing technical support and assistance to users, ensuring that their desktop environments function effectively.

Education and Expertise

Christian Sims completed his high school education at Laguna Creek High School, earning a High School Diploma from 2017 to 2021. He furthered his education by graduating from the CourseCareers 'Practical IT Professional' program, which he attended for two months in 2023. Additionally, he studied Information Technology at CourseCareers, gaining knowledge and skills relevant to the IT field.

Technical Skills and Experience

Christian has hands-on experience with Microsoft Azure, particularly in installing and configuring osTicket and Active Directory. He also possesses practical knowledge of consumer VPNs and VPN clients, which enhances his ability to support users in various technical scenarios. His technical skills are aligned with the demands of his role as a Desktop Support Specialist.

Background

Christian Sims has a background in Information Technology, having pursued studies that equipped him with essential skills for his current position. His educational journey included both high school and specialized IT training, which laid the foundation for his career in technical support. His recent transition into the role of Desktop Support Specialist marks a significant step in his professional development.

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