Christopher Dolan
About Christopher Dolan
Christopher Dolan serves as an Operations Manager at Insight Global, focusing on HP and Bank of America since 2019. He has a background in project management and technology, with experience in various roles at Insight Global and a foundation in real estate.
Work at Insight Global
Christopher Dolan has been serving as an Operations Manager at Insight Global since 2019. His role focuses on managing operations for HP/Bank of America in the Phoenix, Arizona area. Prior to this position, he worked as a BAU Project Manager at Insight Global from 2016 to 2019, where he was involved in project management for HP/Bank of America in Charlotte, North Carolina. He also held the position of Hardware Technician for a brief period in 2016 and served as a BAU Project Coordinator for six months in the same year. His diverse experience within Insight Global highlights his adaptability and expertise in various operational roles.
Education and Expertise
Christopher Dolan studied Information Technology at the University of Phoenix, where he earned an Associate of Arts (AA) degree from 2016 to 2018. He also pursued real estate studies at JY Monk and the Superior School of Real Estate, completing programs in 2013 and 2012, respectively. His educational background equips him with a solid foundation in technology and real estate, enhancing his capabilities in operations management. Additionally, he graduated from Northwest Cabarrus High School with a diploma in 2003.
Background
Before joining Insight Global, Christopher Dolan worked as a Broker/Realtor® at Southern Homes of the Carolinas from 2013 to 2015. His experience in real estate provided him with valuable skills in client relations and project management. His early career included various roles at Insight Global, where he developed a comprehensive understanding of operational processes and project coordination, contributing to his current role as Operations Manager.
Achievements
In his current role, Christopher Dolan has implemented several initiatives to improve operational efficiency. He has provided feedback to eliminate legacy processes, ensuring that new integrations are both efficient and time-saving. He has also integrated scheduling and paperwork systems to streamline processes across multiple projects, which has led to a reduction in customer calls to the help desk. Additionally, he developed a complex database application to track technician assets proactively, which has minimized asset loss in the field. His contributions include creating training guides and knowledge-base platforms to support project participants.