Christopher Sarver
About Christopher Sarver
Christopher Sarver is a Tier 1.5 Telepresence Support Engineer at Cisco Systems, where he has worked since 2014 in Atlanta, Georgia. He has a diverse work history and holds multiple certifications in networking and security.
Work at Insight Global
Christopher Sarver has been employed at Insight Global as a Tier 1.5 Telepresence Support Engineer at Cisco Systems since 2014. In this role, he provides technical support and assistance for telepresence systems. He is involved in training new hires, ensuring they understand the unique processes within the dedicated team. His responsibilities include troubleshooting and configuring Cisco equipment, as well as creating service requests for customer equipment.
Education and Expertise
Christopher Sarver studied at Hallmark College, where he focused on Network Administration and earned an Associate's degree from 2008 to 2014. He is currently pursuing the CCNP Switch 300-115 certification. He holds multiple industry certifications, including CCNA, CCNA Voice, CCNP Route 300-101, CompTIA Security+, and CompTIA Network+. His educational background and certifications demonstrate his commitment to professional development in the field of network administration.
Background
Christopher Sarver has a diverse work history that includes various roles prior to his current position. He worked as a Research Analyst at Rdd Field Services in 2006, followed by positions as a Customer Service Representative at Sitel and Best Buy in 2007-2008. He also gained experience in the food service industry, working as a Server at Ihop and a Waiter at Red Lobster in 2009 and 2010, respectively. His early career experiences contributed to his customer service and technical skills.
Technical Skills and Experience
Christopher Sarver has accumulated over 100 hours of hands-on experience in configuring and troubleshooting Cisco routers and switches. His role at Cisco Systems involves not only technical support but also the creation of service requests to return customer equipment after troubleshooting. This experience highlights his technical proficiency and ability to manage customer equipment effectively.