Deshawnia Cortledge
About Deshawnia Cortledge
Deshawnia Cortledge is a Data Analyst at Insight Global, where she has worked since 2014 in Atlanta, Georgia. She has a background in accounting and has held various roles in customer service and data processing throughout her career.
Work at Insight Global
Deshawnia Cortledge has been employed at Insight Global as a Data Analyst since 2014. Over the course of her ten-year tenure, she has been based in Atlanta, Georgia. In her role, she is responsible for researching and processing customer billing errors that are flagged as exceptions within an automated system. Additionally, she has developed a repeatable auditing procedure to effectively manage unique customer billing error cases.
Previous Employment Experience
Before joining Insight Global, Deshawnia Cortledge worked at Aerotek as a Consultant for six months in Hanover, Maryland, from 2013 to 2014. She also served as an Accounting Intern at Creative Financial Staffing for two months in Boston, Massachusetts, in 2013. Earlier in her career, she held positions at Build-a-Bear Workshop as a Merchandise Processor and at Giant Eagle as a Cashier. Her experience spans various roles that have contributed to her skill set in data analysis and customer service.
Education and Expertise
Deshawnia Cortledge earned a Bachelor of Business Administration with a focus on Accounting from Devry University, where she studied from 2009 to 2013. Her educational background provides her with a solid foundation in accounting principles, which complements her analytical skills in her current role as a Data Analyst.
Background
Deshawnia Cortledge completed her high school education at South High School, attending from 2003 to 2007. Her early work experience includes roles in customer service and merchandise processing, which helped her develop essential skills in communication and operational efficiency.