Dylan Nguyen
About Dylan Nguyen
Dylan Nguyen is a Help Desk Desktop Support professional currently working at Insight Global in Orange County, California. He holds a Bachelor's degree in Computer Science from California State University, Fullerton, and has experience in various roles, including sales and lifeguarding.
Work at Insight Global
Dylan Nguyen currently holds the position of Help Desk Desktop Support at Insight Global. He has been with the company since 2021, contributing to technical support operations in Orange County, California. In this role, he provides assistance with desktop support issues, leveraging his expertise in computer science and technical skills.
Education and Expertise
Dylan Nguyen earned a Bachelor's degree in Computer Science from California State University, Fullerton, completing his studies from 2016 to 2021. His educational background has equipped him with essential technical knowledge and skills, which he applies in his current role in desktop support. Additionally, he has expertise in Microsoft Excel and Microsoft Word, which are vital for effective technical support.
Background in Retail and Customer Service
Prior to his current position, Dylan Nguyen gained experience in retail and customer service. He worked as a Sales Floor Associate at UNIQLO for five months in Costa Mesa, California, from 2019 to 2020. He also served as a Sales Associate at Macy's for three months from 2016 to 2017. These roles helped him develop strong interpersonal skills and customer service abilities.
Experience in Government Administration
Dylan has demonstrated a history of working in the government administration sector. He worked as a Lifeguard and Swim Instructor for the City of Orange in 2017 for three months. This experience showcases his versatility and adaptability in different professional environments, contributing to his overall skill set.
Certifications and Skills
Dylan Nguyen possesses certifications in Cardiopulmonary Resuscitation (CPR), indicating a strong foundation in emergency response and safety protocols. His technical skills, including proficiency in Microsoft Excel and Microsoft Word, further enhance his capabilities in providing effective support in his current role.