Eric Anthony
About Eric Anthony
Eric Anthony serves as the Facilities Management Supervisor for Walmart Digital Assets, bringing extensive experience in process improvement and team training. His career includes roles at Securitas, GDH, Serco, and Pizza Hut, where he developed skills in communication, documentation, and education.
Current Role at Insight Global
Eric Anthony serves as the Facilities Management Supervisor for Walmart Digital Assets at Insight Global. He has held this position since 2020, contributing to the management and oversight of facilities operations in Bentonville, Arkansas. His responsibilities include coordinating services with on-site technicians and store associates, ensuring effective communication across multiple contact channels.
Previous Experience in Facilities Management
Prior to his current role, Eric worked at Securitas Security Services USA, Inc. as a Site Supervisor from 2013 to 2014 in Bentonville, Arkansas. He also held the position of General Clerk III Lead at Serco from 2014 to 2017 in Rogers, Arkansas, and served as a Sr. Helpdesk Analyst at GDH from 2017 to 2020, further enhancing his expertise in facilities management and operational support.
Education and Qualifications
Eric completed his General Education studies and achieved his GED at Pea Ridge High School from 2004 to 2008. This foundational education has supported his career development and roles in various management and supervisory positions.
Process Improvement Skills
Eric demonstrates expertise in process improvement and documentation through the creation of process flows using Visio. He has developed training materials in PowerPoint and Excel to enhance the knowledge of new hires and team members, particularly in the Canada building controls environment.
Commitment to Ongoing Education
Eric designs monthly continued education quizzes to support the coaching and advancement of agents. This initiative reflects his commitment to ongoing education and career development within his team, ensuring that all members are equipped with the necessary knowledge and skills.