Frank Santos
About Frank Santos
Frank Santos is a Senior Network Infrastructure Engineer currently working as a contractor at Insight Global in Boston, MA. He has extensive experience in network engineering, having previously held positions at Virtustream, Hewlett-Packard Enterprise, and 3Com Corporation.
Work at Insight Global
Frank Santos currently serves as a Senior Network Infrastructure Engineer - Contractor at Insight Global. He has held this position since 2019, contributing to various network infrastructure projects in Boston, MA. His role involves leveraging his extensive experience in network engineering to support clients in optimizing their network systems.
Previous Experience in Network Engineering
Prior to his current role, Frank Santos worked at Virtustream as a Principal Network Engineer from 2017 to 2019 in Hopkinton, MA. He also served as a Technical Operations Engineer at IneoQuest Technologies, Inc. from 2009 to 2011 in Mansfield, MA. His experience includes significant roles at 3Com Corporation and Hewlett-Packard Enterprise, where he developed and implemented network solutions.
Education and Expertise
Frank Santos earned a Bachelor of Science in Business Administration with a concentration in Information Technology from Framingham State University, studying from 1995 to 2000. He furthered his education at Regis University, where he completed an Advanced Studies: Graduate-Level Academic Certification in Networking Technologies from 2003 to 2004. His educational background supports his expertise in network infrastructure and operations.
Key Projects and Contributions
Throughout his career, Frank Santos has led significant projects, including the replacement of legacy switches at over 600 branch locations in the US using the Cisco DNA solution. He also designed an efficient deployment strategy for switch migration, ensuring minimal business impact and high user satisfaction. His contributions include developing automation scripts to streamline network operations and participating in WAN transformation projects.
Technical Skills and Specializations
Frank Santos possesses a strong technical skill set in network infrastructure engineering. His expertise includes troubleshooting Cisco 9200 switches, particularly with dot1x/RADIUS authentication and communication issues. He has experience in SD-WAN migration and has developed automation solutions to enhance network operations efficiency.