Frank Yannuzzi
About Frank Yannuzzi
Frank Yannuzzi is a Logistics Coordinator with extensive experience in technical support and customer service roles. He has worked for various organizations, including CBE Companies, Texas State University, and Insight Global, and holds a Bachelor of Business Administration in Marketing from St. Mary's University.
Current Role at Insight Global
Frank Yannuzzi serves as a Logistics Coordinator at Insight Global, a position he has held since 2018. In this role, he is responsible for coordinating logistics operations, which includes managing support tickets and ensuring timely escalation and resolution of issues. His work is critical in maintaining efficient logistics processes and supporting the overall operational goals of the organization.
Previous Experience in Logistics and Support
Prior to his current role, Frank Yannuzzi accumulated extensive experience in various support and logistics positions. He worked as a Fraud Investigator at CBE Companies in 2017, where he focused on fraud detection for a period of 10 months. Additionally, he held roles at Alorica as a CSR/Sales representative and at Wells Fargo as a Phone Banker, both contributing to his skills in customer service and operational support.
Educational Background in Business Administration
Frank Yannuzzi earned a Bachelor of Business Administration (BBA) in Marketing/Marketing Management from St. Mary's University. His studies spanned from 1991 to 1995, providing him with a solid foundation in business principles and marketing strategies that he has applied throughout his career.
Technical Support and Web Management Experience
Frank has a background in technical support and web management, having worked as a Systems Support Specialist - Webmaster at Texas State University from 2011 to 2013 and as a Webmaster at The University of Texas at San Antonio in 2006. He also served as a Multimedia Specialist - Webmaster at Alamo Colleges for eight years, where he developed skills in managing web content and technical support.
Career Timeline and Key Positions
Frank Yannuzzi's career spans multiple roles in logistics, technical support, and customer service. He began his professional journey at Central Catholic and has since worked for various organizations, including Rackspace, where he was a Support Specialist II. His diverse experience has equipped him with a comprehensive skill set applicable to his current logistics coordination role.