Fred Celestine
About Fred Celestine
Fred Celestine is a Technical Support Analyst who specializes in imaging laptops and desktops using Ghost and SCCM, particularly for Windows 7 installations. He actively engages in team meetings and provides technical support for off-site conferences, while also collaborating with Tier 3 resources to resolve complex deployment issues.
Work at Insight Global
Fred Celestine holds the position of Technical Support Analyst. In this role, he utilizes Ghost and SCCM for imaging laptops and desktops, with a focus on Windows 7 installations. He actively participates in department meetings and conferences, contributing to discussions and decision-making processes. His responsibilities include providing technical support for off-site conferences and projects, ensuring operations run smoothly and with minimal disruptions.
Education and Expertise
Fred Celestine studied at Grambling State University, where he pursued a degree in Computer Science. He achieved an Associate of Arts degree during his studies from 1995 to 1998. His educational background provides a foundation for his technical skills and expertise in the field of IT support.
Technical Skills and Responsibilities
Fred Celestine is skilled in utilizing Ghost and SCCM for imaging purposes, specifically for Windows 7 installations. He works closely with Tier 3 deployment resources to address and resolve complex deployment issues. His proactive approach includes seeking solutions to common technical problems and suggesting ideas for continuous service improvement.
Collaboration and Teamwork
Fred actively participates in team meetings and conferences, contributing to discussions that influence departmental decisions. His involvement in these collaborative efforts highlights his commitment to teamwork and effective communication within the organization.