Georgina Coleman
About Georgina Coleman
Georgina Coleman is a Help Desk Specialist at Insight Global in Newport News, VA, where she has worked since 2019. She has a diverse background in information technology and security, holding multiple degrees and having worked in various roles within the field.
Work at Insight Global
Georgina Coleman has been employed at Insight Global as a Help Desk Specialist since 2019. In this role, she is responsible for providing technical support and assistance to clients in Newport News, VA. Her experience in this position spans over five years, during which she has developed skills in troubleshooting and resolving various IT-related issues.
Previous Employment Experience
Prior to her current role, Georgina Coleman held several positions in the IT field. She worked at Planned Systems International, Inc. as an Information Systems Security Officer for four months in 2016. Additionally, she served as a Directory Services Administrator at Kforce Government Solutions, Inc. for one month in 2017. Her experience also includes a two-year tenure as an Information Assurance Manager/Security Manager with the United States Air Force from 2009 to 2011, and as an Information Systems Security Analyst at Huntington Ingalls Industries, Inc. from 2011 to 2013.
Education and Expertise
Georgina Coleman has a solid educational background in technology and criminal justice. She earned an Associate’s Degree in Criminal Justice from the Community College of the Air Force from 2008 to 2009. She further pursued her studies at Columbia Southern University, achieving a Bachelor of Science in Information Technology from 2009 to 2011. Later, she obtained a Master of Science in Information Systems from Stratford University from 2013 to 2014. Additionally, she holds another Associate’s Degree in Information Systems Technology from the Community College of the Air Force.
Technical Skills and Specializations
Georgina Coleman possesses extensive technical skills in the IT domain. She has a strong background in installing, configuring, and maintaining Windows operating systems and various software applications, both locally and remotely. Her expertise includes monitoring software maintenance contracts and assessing upgrade cost-effectiveness. She has also developed training content specifically for software licensing and systems security, showcasing her ability to communicate technical information effectively.