Guillermo Gomez Limon
About Guillermo Gomez Limon
Guillermo Gomez Limon is a Service Delivery Manager at Insight Global, with extensive experience in SAP security and IT management. He has held various roles in notable companies, including CIBER Inc and The Coca-Cola Company, and has a strong background in service level agreements and operational procedures.
Current Role at Insight Global
Guillermo Gomez Limon serves as a Service Delivery Manager at Insight Global, a position he has held since 2022. In this role, he is responsible for overseeing service delivery processes and ensuring that IT support operations meet established standards. His work focuses on maintaining quality service levels and managing client relationships effectively.
Previous Experience at CIBER Inc
Guillermo worked at CIBER Inc from 2005 to 2014, where he held multiple roles including SAP Security Administrator, Solution Manager Consultant, Workflow, and Project Manager. During his nine years at the company, he developed expertise in SAP security configuration and implemented security measures in various SAP environments.
Experience at PruittHealth
From 2014 to 2022, Guillermo served as the IT Executive Director at PruittHealth. In this capacity, he managed IT operations and ensured the delivery of technology services aligned with organizational goals. His leadership contributed to the enhancement of IT support and operational efficiency.
Educational Background
Guillermo studied at Universidad Autónoma de Guadalajara, where he earned a degree in Information Technology, specifically in Computer Systems Engineering, from 2003 to 2006. He also completed his high school education at Instituto de Ciencias. His educational background provides a strong foundation for his technical and managerial roles in IT.
Technical Skills and Expertise
Guillermo possesses technical capabilities in SAP Solution Manager configuration and has a strong understanding of Service Level Agreements (SLAs) and Standard Operating Procedures (SOPs). He has implemented GRC 10 security in SRM and CRM environments and has experience in developing workflows within SAP implementations or upgrades.