Heather Jolly
About Heather Jolly
Heather Jolly is a Remote Capabilities Analyst for Optum, currently working at Insight Global since 2024. She has a diverse background in programming, multimedia design, and technical support, with a Bachelor of Science in Computer Information Systems from Alvernia University.
Work at Insight Global
Heather Jolly has been employed at Insight Global as a Remote Capabilities Analyst for Optum since 2024. In this role, she focuses on enhancing remote capabilities within the organization. Her tenure at Insight Global has lasted for six months, during which she has contributed to various projects aimed at improving operational efficiency.
Previous Employment Experience
Prior to her current position, Heather Jolly held several roles in various organizations. She worked at Transcontinental Direct as a Programmer/Analyst - Imager from 2004 to 2008. She also served at Jetson Specialty Marketing Services, Inc. from 2022 to 2024 in Content Development. Additionally, she spent nine years at PCI Group as a GMC Programmer from 2013 to 2022 and worked at IWCO Direct as a Content Layout Tech from 2009 to 2013.
Education and Expertise
Heather Jolly earned her Bachelor of Science degree in Computer Information Systems from Alvernia College, studying from 1994 to 1999. She possesses expertise in various software and programming languages, including Adobe Photoshop, AutoCAD 2000, and Visual Basic. Her educational background and skill set support her technical roles and responsibilities.
Technical Skills and Proficiencies
Heather Jolly demonstrates a diverse skill set that includes technical support, customer relations, multimedia design, and website production. She is proficient in workflow analysis and strategic planning, which enables her to optimize processes and improve operational efficiency. Additionally, her teaching skills indicate her capability to mentor and train others in both technical and non-technical areas.