Jean Duvelsaint
About Jean Duvelsaint
Jean Duvelsaint is a Help Desk Support professional with experience in desktop support and help desk roles. He has worked at the U.S. Patent and Trademark Office and Insight Global, and holds an Associate of Arts degree from Montgomery College.
Work at Insight Global
Jean Duvelsaint worked at Insight Global in various capacities. He served as a Tier 2 Help Desk Support from 2010 to 2013, where he provided technical assistance and support for computer systems and users. Additionally, he held the position of Student Worker from 2011 to 2012 for a duration of seven months, contributing to various operational tasks within the organization.
Experience at U.S. Patent and Trademark Office
Jean Duvelsaint was employed at the U.S. Patent and Trademark Office as a Tier 2 Desktop Support Specialist from 2013 to 2014 for one year. Prior to this role, he worked as an Implementation Team Member for two months in 2013. In these positions, he was responsible for providing technical support and assisting with the implementation of systems.
Education and Expertise
Jean Duvelsaint studied at Montgomery College, where he pursued General Studies and earned an Associate of Arts degree. He also attended the American Career Institute, further enhancing his educational background and expertise in the field of technology and support services.
Background
Jean Duvelsaint has a background in technical support and customer service. His experience spans several years in various roles, focusing on help desk support and desktop support. This background has equipped him with the skills necessary to assist users effectively and troubleshoot technical issues.