Jeanne Reeves
About Jeanne Reeves
Jeanne Reeves is a QA/Test Engineer with extensive experience in software testing and technical support. She has worked for several companies, including Insight Global and CACI International Inc, and has a background in journalism and mass communication.
Current Role at Insight Global
Jeanne Reeves currently serves as a QA/Test Engineer at Insight Global, a position she has held since 2019. In this role, she is responsible for ensuring the quality of software products through rigorous testing processes. She actively participates in daily Agile Scrum meetings, contributing to the collaborative development environment. Her expertise in quality assurance is essential for maintaining high standards in software delivery.
Previous Experience in Quality Assurance
Before joining Insight Global, Jeanne Reeves worked as a QA/Test Engineer at Preferred Systems Solutions from 2018 to 2019. She also held the position of Test Engineer at CACI International Inc from 2014 to 2017. During her tenure at Tapestry Solutions, she further honed her testing skills from 2017 to 2018. Her experience across these organizations has equipped her with a comprehensive understanding of quality assurance methodologies.
Technical Skills and Tools
Jeanne utilizes SmartBear ReadyAPI for internal web service testing during product development. She documents her findings and resolutions in the Government Tracking system Serena Business Manager (SBM) via Virtual Private Network (VPN). Her technical skills are vital for supporting the Government Independent Verification and Validation (IV&V) Test Team, ensuring compliance with standards and requirements.
Educational Background
Jeanne Reeves studied at Danville Area Community College, where she earned an Associate's Degree in Journalism with a minor in History from 1993 to 1994. She then attended Illinois State University, achieving a Bachelor's Degree in Mass Communication with a minor in English from 1995 to 1997. Her educational background provides a solid foundation for her career in technical roles.
Career Progression and Roles
Jeanne's career began at Preferred Systems Solutions, where she worked as a CSR/Technical Support/Research Analyst from 2008 to 2013. She later transitioned to a Functional Analyst role at the same company from 2013 to 2014. This progression through various roles has allowed her to develop a diverse skill set in both technical support and quality assurance.