Jillian Robinson
About Jillian Robinson
Jillian Robinson is an Associate Product Owner at Insight Global, with a background in customer success and implementation analysis. She has extensive experience in various roles at Morneau Shepell and holds degrees from the London School of Economics and The University of Georgia.
Current Role at Insight Global
Jillian Robinson serves as an Associate Product Owner at Insight Global since 2022. In this role, she focuses on product management and development, collaborating with teams to ensure project objectives are met. Her position involves working closely with stakeholders to drive optimal results in various projects within the Atlanta Metropolitan Area.
Previous Experience at Blue Triangle
Before joining Insight Global, Jillian worked at Blue Triangle as a Customer Success Manager from 2021 to 2022. In this remote position, she was responsible for managing client relationships and ensuring customer satisfaction. Her role involved addressing client needs and providing solutions to enhance their experience with the company's products.
Career at Morneau Shepell
Jillian has extensive experience at Morneau Shepell, where she held multiple positions over several years. She served as a Senior Implementation Analyst from 2019 to 2021, a Supervisor for HPS Billing & Reporting from 2016 to 2019, and a Technical Analyst from 2015 to 2016. Additionally, she worked as an Implementation Consultant for five months in 2021 and as a QA Analyst from 2014 to 2015. Her roles involved analyzing and implementing solutions to improve operational efficiency.
Educational Background
Jillian Robinson studied at the London School of Economics and Political Science, where she earned a Master of Science in Comparative Politics: Politics and Markets from 2010 to 2011. She also holds a Bachelor of Arts in International Affairs from The University of Georgia, which she completed from 2007 to 2010. Her educational background provides a strong foundation for her analytical and strategic skills in her professional roles.
Technical Skills and Proficiencies
Jillian possesses a strong technical skill set that includes proficiency in data visualization tools such as Tableau, SQL, and Excel. She is also skilled in HTML, CSS, Javascript, and Python. These skills enable her to solve complex business problems and enhance operational efficiency for clients. Her ability to utilize these tools effectively supports her work in product management and analysis.