Jim Senna
About Jim Senna
Jim Senna is a Level 1 Help Desk professional at Home Depot, currently employed by Insight Global in Atlanta, Georgia, since 2017. He has extensive experience in system support, having previously worked at Pfizer, Gp Strategies Corporation, and Teksystems.
Work at Insight Global
Jim Senna has been employed at Insight Global since 2017, serving as a Level 1 Help Desk professional for Home Depot. His role involves providing technical support and assistance to users, ensuring efficient resolution of issues. Based in Atlanta, Georgia, Jim has accumulated over seven years of experience in this position, contributing to the operational success of the organization.
Previous Experience in System Support
Before joining Insight Global, Jim Senna worked at Teksystems from 2013 to 2014 as System Support, where he was assigned to the Boston Scientific Data Center in Hanover, Maryland. His responsibilities included troubleshooting and maintaining system operations. Additionally, he spent 12 years at Pfizer and Gp Strategies Corporation in New York and Columbia, Maryland, respectively, from 2001 to 2013, where he also held System Support roles.
Education and Expertise
Jim Senna studied at Rhode Island College from 1983 to 1988, completing a five-year program. His educational background has equipped him with the foundational knowledge necessary for his career in system support and technical assistance.
Career Timeline
Jim Senna's career spans several years in the technology and support sectors. He began his professional journey in system support roles at Pfizer and Gp Strategies Corporation, where he worked for a combined total of 12 years. He then transitioned to Teksystems for a year before joining Insight Global, where he has been for over seven years.