John Hedges
About John Hedges
John Hedges serves as the Director of Agile Services at Insight Global in Atlanta, Georgia, a position he has held since 2021. He has a diverse background in agile methodologies and client relationship management, with previous roles at Cognizant Technology Solutions and Chick-fil-A, among others.
Work at Insight Global
John Hedges has served as the Director of Agile Services at Insight Global since 2021. In this role, he is responsible for leading agile transformation initiatives and enhancing agile practices within the organization. His tenure at Insight Global spans three years, during which he has contributed to the development of agile methodologies and frameworks to improve project delivery and client satisfaction.
Previous Experience at Cognizant Technology Solutions
Prior to his current position, John Hedges worked at Cognizant Technology Solutions for four years. He held various roles, including Senior Client Relationship Manager from 2019 to 2021 and Engagement Partner from 2017 to 2019. Additionally, he served as an Agile Software Delivery Manager from 2013 to 2019. His experience at Cognizant focused on client engagement and agile project management.
Career Background in Agile Consulting
John Hedges has a strong background in agile consulting, having worked with several organizations in this capacity. He was a Senior Consultant and Certified ScrumMaster at both Chick-fil-A and Cricket Communications. He also held the position of Senior Certified ScrumMaster and Agile Coach at The Madison Henry Group. His roles involved coaching teams in agile practices and facilitating the adoption of Scrum methodologies.
Education and Expertise
John Hedges earned a Master of Science in Computer Information Systems (MSCIS) from Georgia State University's J. Mack Robinson College of Business, where he studied IT Management and International Business from 2004 to 2006. His educational background supports his expertise in agile methodologies and project management. Additionally, he served as an Adjunct Professor at the same institution from 2011 to 2015, where he shared his knowledge in the field.
Military Experience
Before transitioning to the corporate sector, John Hedges served in the US Army as a Maintenance Test Pilot and Production Control Officer from 1988 to 1994. His military experience provided him with leadership skills and a strong foundation in operational management, which he has applied throughout his career in various roles.