John Tyler
About John Tyler
John Tyler is a Help Desk Analyst currently employed at Insight Global in Columbus, Ohio. He has a diverse work history, including roles in hospitality, retail, and information technology.
Current Role at Insight Global
John Tyler has been employed as a Help Desk Analyst at Insight Global since 2021. In this role, he provides technical support and assistance to clients, ensuring efficient resolution of issues. His responsibilities include troubleshooting software and hardware problems, maintaining communication with users, and documenting support activities. His position at Insight Global is based in Columbus, Ohio.
Previous Experience in Information Technology
Prior to his current role, John Tyler gained experience in the information technology field as an Information Technology Intern at Per Scholas in 2020. During his four-month internship in Columbus, Ohio, he developed skills in IT support and gained hands-on experience in various technical tasks, contributing to his professional growth in the technology sector.
Career History in Customer Service and Hospitality
John Tyler has a diverse background in customer service and hospitality. He worked as a Shift Supervisor at CVS/pharmacy from 2010 to 2011, where he managed daily operations and staff. He also served as a Banquet Captain at InterContinental Hotels Group (IHG®) from 2019 to 2020, overseeing banquet events. Additionally, he was a Team Leader at Applebee's from 2007 to 2014, and worked as a Bartender at Bravo Cucina from 2015 to 2017, gaining valuable experience in team management and customer relations.