Jose Rivas
About Jose Rivas
Jose Rivas is a Junior Network Technician with a background in Information Technology. He has experience in troubleshooting hardware, implementing software upgrades, and improving operational processes.
Work at Insight Global
Jose Rivas has been employed at Insight Global as a Junior Network Technician since 2020. In this role, he focuses on providing efficient solutions by coordinating systems for ease of use. He is involved in troubleshooting hardware and identifying root cause issues to implement successful resolutions. His responsibilities also include improving operations and processes through the analysis, configuration, and integration of software.
Previous Experience at Montclair State University
Prior to his current position, Jose Rivas worked at Montclair State University CEHS Career Services as an Information Technology Technician for 11 months in 2020. During this time, he was responsible for troubleshooting hardware issues and implementing solutions to enhance the overall IT infrastructure. His experience at the university provided him with valuable skills in technical support and system management.
Current Role at Coach
Since 2018, Jose Rivas has also been working as a Sales Associate at Coach in Paramus, New Jersey. In this position, he engages with customers and contributes to sales efforts while also initiating crucial software upgrades and updates to hardware to ensure security and privacy. His dual roles demonstrate his versatility in both technical and customer-facing environments.
Education and Expertise
Jose Rivas studied at Montclair State University, where he earned a Bachelor of Science in Information Technology. His academic background has equipped him with the knowledge and skills necessary for his roles in network technology and IT support. His expertise includes troubleshooting hardware, implementing software solutions, and improving operational processes.
Professional Skills and Focus
Jose Rivas specializes in troubleshooting hardware and identifying root cause issues to implement successful resolutions. He aims to create a positive work environment by adapting to changing business needs and inspiring others to align with business policies. His focus on improving operations and processes through analysis and integration of software highlights his commitment to efficiency and effectiveness in his work.