Joseph Gossel
About Joseph Gossel
Joseph Gossel is a Call Center Representative with a background in IT and customer service. He has worked at Insight Global since 2020 and previously held positions at Morley and Hougen Manufacturing, Inc.
Work at Insight Global
Joseph Gossel has been employed at Insight Global as a Call Center Representative since 2020. He operates from Flint, Michigan, and has accumulated four years of experience in this role. His responsibilities include managing customer inquiries and providing support, contributing to the overall efficiency of the call center operations.
Previous Experience in Call Center Services
Before joining Insight Global, Joseph worked at Morley as a Call Center Customer Service Representative for ten months in 2019. This position was based in Saginaw, Michigan, where he developed skills in customer interaction and service delivery.
Education and Expertise
Joseph studied at ITT Technical Institute-Swartz Creek from 2010 to 2013, completing a three-year program. His education provided a foundation in technical skills, which he has applied in various roles, including expertise in managing WLAN and DNS systems.
Background in Technical Operations
Joseph has a background in working with Windows Server, which has contributed to his capabilities in server management and operations. Additionally, he possesses strong skills in computer repair, enhancing the efficiency and reliability of IT systems.
Experience in Manufacturing
Prior to his call center roles, Joseph worked at Hougen Manufacturing, Inc. as a CNC Grinder for three months in 2018. This experience added to his technical skill set and understanding of manufacturing processes.