Joshua Cass
About Joshua Cass
Joshua Cass is a System Administrator and System Engineer with extensive experience in technical support and system management. He has worked for various organizations, including the University of North Dakota and Insight Global, where he has developed his skills in the field since earning his Bachelor of Science in Forensic Science.
Work at Insight Global
Joshua Cass has been employed at Insight Global since 2017, where he holds the position of System Administrator and System Engineer. In this role, he is responsible for managing and maintaining the organization's IT infrastructure. His work involves ensuring system reliability, implementing security measures, and optimizing performance to support business operations. His tenure at Insight Global has spanned over seven years, contributing to the company's technical capabilities.
Previous Experience at University of North Dakota
Before joining Insight Global, Joshua Cass worked at the University of North Dakota as a Technician Support from 2014 to 2015. During his one-year tenure, he provided technical assistance and support to users, addressing various IT-related issues. This role helped him develop foundational skills in troubleshooting and customer service within an academic environment.
Experience at Teksystems
Joshua Cass served as a Senior Service Technician at Teksystems from 2016 to 2017. In this position, he was responsible for providing advanced technical support and service solutions to clients. His role involved diagnosing and resolving complex technical issues, which enhanced his expertise in system administration and engineering.
Education and Expertise
Joshua Cass earned a Bachelor of Science degree in Forensic Science from the University of North Dakota, completing his studies from 2010 to 2015. This educational background provided him with a strong analytical foundation, which he has applied in his IT roles. His expertise encompasses system administration, technical support, and engineering, making him a valuable asset in his current position.