Joshua Hahn

Joshua Hahn

Help Desk Specialist @ Insight Global

About Joshua Hahn

Joshua Hahn is a Help Desk Specialist at Insight Global, where he has worked since 2020 in the Denver Metropolitan Area. He has a background in computer programming and has held various technical roles, including positions at Apple and ParTech, Inc.

Work at Insight Global

Joshua Hahn has been employed at Insight Global as a Help Desk Specialist since 2020. He has accumulated four years of experience in this role, contributing to the Denver Metropolitan Area. His responsibilities likely include providing technical support and assistance to clients, ensuring their IT needs are met efficiently.

Education and Expertise

Joshua studied Computer Programming at Thinkful from 2019 to 2020, completing a program focused on Engineering Night & Weekends. This educational background has equipped him with the skills necessary for his technical roles, including programming and problem-solving.

Background in Technical Support

Prior to his current position, Joshua worked at ParTech, Inc. as a Technical Specialist for six months in 2019. He also served as a Technical Support representative at STARTEK from 2013 to 2014. His experience spans various roles in technical support, enhancing his ability to assist users effectively.

Achievements at Apple

While at Apple, Joshua held the position of Mac+ Senior Advisor from 2015 to 2018. He created a tool to monitor schedule adherence in real time for advisors, showcasing his ability to develop practical solutions. His experience at Apple also led him to discover programming, where he appreciated the elegance of well-written functions.

Military Experience and Teamwork

Joshua learned the importance of teamwork and collaboration during his time in the army. This experience has likely influenced his approach to working in technical support roles, where effective communication and cooperation are essential.

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