Kaitlyn Crawford
About Kaitlyn Crawford
Kaitlyn Crawford is an Account Coordinator at Insight Global with over five years of experience in customer service. She has previously held positions at the Fulton County Board of Health and Twilio Inc., and she studied Project Management and IT at Year Up.
Work at Insight Global
Kaitlyn Crawford has been employed at Insight Global as an Account Coordinator since 2022. In this role, she contributes to the company's operations in Atlanta, Georgia. Her responsibilities include coordinating accounts and ensuring client satisfaction, leveraging her extensive experience in customer service.
Previous Experience at Fulton County Board of Health
Before joining Insight Global, Kaitlyn worked at the Fulton County Board of Health as an Administrative Assistant/Business Support Analyst 2. Her tenure lasted for 8 months from 2021 to 2022 in Downtown Atlanta. In this position, she supported various administrative functions and contributed to the efficiency of the organization.
Customer Service Experience
Kaitlyn has over 5 years of experience in the customer service industry. She has developed a knowledgeable understanding of customer service through her roles, which include working at Publix Super Markets as Customer Service Staff since 2016. This experience has equipped her with the skills to provide premier service and engage effectively with diverse clientele.
Education and Training
Kaitlyn studied at Arabia Mountain High School, where she focused on the Academy of Engineering - Medic, earning her High School Diploma from 2010 to 2014. She furthered her education at Year Up, studying Project Management and IT for one year from 2018 to 2019. This educational background supports her professional development and expertise.
Internship at Twilio Inc.
Kaitlyn gained valuable experience as a Sales and Marketing Intern and Facilities Intern at Twilio Inc. from 2018 to 2019. During her 5-month internship in the Greater Atlanta Area, she acquired skills in marketing and operational support, enhancing her professional capabilities.