Karmen Martin
About Karmen Martin
Karmen Martin is a Fraud Specialist and Customer Service Representative with a diverse background in customer service roles across various industries. She has been with Check Into Cash since 2020 and has also worked at Insight Global and other companies in the Greater Chicago Area.
Work at Check Into Cash
Karmen Martin has been employed at Check Into Cash as a Customer Service Representative since 2020. In this role, she engages with customers to provide assistance and resolve inquiries related to financial services. Her experience in customer service contributes to her ability to effectively communicate and address client needs.
Work at Insight Global
Since 2021, Karmen Martin has served as a Fraud Specialist/Customer Service Representative at Insight Global. In this position, she is responsible for identifying and addressing fraudulent activities, ensuring compliance with company policies and regulations. Her role involves analyzing data and collaborating with team members to enhance fraud prevention strategies.
Education and Expertise
Karmen Martin holds an Associate of Science (A.S.) degree in Medical/Clinical Assistant from Northwestern College, which she completed from 2013 to 2015. Additionally, she earned a Bachelor of Arts (B.A.) degree in Mass Communication/Media Studies from Lane College, where she studied from 2005 to 2009. Her educational background supports her roles in customer service and fraud prevention.
Previous Work Experience
Karmen Martin has a diverse work history that includes roles in customer service and sales. She worked as a Sales Associate at Gymboree from 2017 to 2018 and as a Customer Service Representative at AmeriCash Loans LLC from 2018 to 2019. Prior to these positions, she was employed at Target as a Guest Service Representative and Cashier from 2013 to 2015. This varied experience has equipped her with strong interpersonal skills.