Katelyn Franks
About Katelyn Franks
Katelyn Franks is a Technology Analyst with extensive experience in healthcare technology. She has worked at Insight Global and Boston Medical Center, and previously held positions at MEDITECH and Steward Health Care.
Work at Insight Global
Katelyn Franks has been employed at Insight Global as a Technology Analyst since 2017. In this role, she is responsible for analyzing and implementing technology solutions to improve organizational efficiency. Her work is based in Renton, Washington, where she collaborates with various teams to address technology needs and challenges.
Current Role at Boston Medical Center
Since 2018, Katelyn Franks has served as an Application Analyst II at Boston Medical Center (BMC) in Boston, Massachusetts. In this position, she focuses on application support and optimization, ensuring that healthcare applications meet the needs of the organization and comply with relevant standards.
Previous Experience at MEDITECH
Katelyn Franks worked at MEDITECH as a Senior Applications Specialist from 2010 to 2013. In this capacity, she supported the Emergency Department Management Group by implementing Computerized Physician Order Entry (CPOE) systems. Her responsibilities included ensuring compliance with healthcare policies such as ARRA and HIPAA, as well as providing technical support during CPOE go-lives.
Experience at Steward Health Care
From 2013 to 2017, Katelyn Franks held the position of Senior Application Analyst at Steward Health Care. During her tenure, she submitted 30 detailed bug reports, outlining reproduction steps and resolutions. She also acted as the primary MEDITECH support contact for 75 healthcare organizations, providing both technical assistance and educational support.
Education and Expertise
Katelyn Franks studied at the University of Hartford from 2005 to 2009, completing a four-year degree. Her educational background has equipped her with the skills necessary for her roles in technology analysis and application support within the healthcare sector.