Ken Franklin
About Ken Franklin
Ken Franklin is a Field Operator with extensive experience in technical support and deployment roles. He has worked for various organizations, including Insight Global and Orlando Magic, and holds a B.S. in Technical Management from DeVry University.
Current Role at Insight Global
Ken Franklin has been employed at Insight Global as a Field Operator since 2017. In this role, he is responsible for various field operations tasks, contributing to the efficiency and effectiveness of the company's operations. His tenure at Insight Global spans over seven years, showcasing his commitment and expertise in the field.
Previous Experience at Orlando Magic
Prior to his current position, Ken Franklin worked as an IT Support Technician for the Orlando Magic from 2016 to 2017. His role involved providing technical support and assistance within the organization, specifically in Maitland, Florida. This position lasted for five months and contributed to his overall experience in IT support.
Career Background in Telemetry and Technical Support
Ken Franklin has a diverse background in telemetry and technical support. He worked as a Telemetry Technician at Coleman Research Group from 2009 to 2013 and at L-3 Communications during the same period. Additionally, he served as a Desktop Support Technician at Entelligence for four months in 2016. His experience in these roles has equipped him with valuable technical skills.
Education and Technical Qualifications
Ken Franklin studied at DeVry University, where he earned a Bachelor of Science in Technical Management with a GPA of 3.7 from 2004 to 2006. He also attended DeVry University-Florida, achieving an Associate of Science in Electrical and Computer Technology from 2000 to 2004. His educational background provides a solid foundation for his technical career.
Experience as Windows 7 Deployment Specialist
From 2013 to 2015, Ken Franklin worked at Insight Global as a Windows 7 Deployment Specialist. In this role, he focused on deploying Windows 7 systems, which involved technical setup and support. His experience in this position contributed to his skill set in IT operations.