Kim Mc Cormick, Pmp, MBA
About Kim Mc Cormick, Pmp, MBA
Kim McCormick is a Solutions Architect specializing in Customer Experience, with extensive experience in project management and process improvement. She has held leadership roles in various organizations, including Chief Operating Officer at ISSA and Senior Vice President of Operations at American Specialty Health.
Work at Insight Global
Currently, Kim McCormick serves as a Solutions Architect in Customer Experience at Insight Global. In this role, she leads multiple complex and high-priority projects, utilizing her industry expertise and project management methodologies. Her focus is on delivering scalable solutions that enhance customer experience and operational efficiency. Since joining Insight Global in 2021, she has contributed to the development of innovative strategies aimed at improving client satisfaction and engagement.
Previous Experience at ISSA
Kim McCormick held the position of Chief Operating Officer at the International Sports Sciences Association (ISSA) from 2020 to 2021. During her tenure in Phoenix, Arizona, she was responsible for overseeing the organization's operations and implementing strategic initiatives. Her leadership contributed to the operational effectiveness of ISSA, aligning with the organization's goals in the sports sciences sector.
Professional Background in Healthways
From 2007 to 2010, Kim McCormick worked as Executive Director at Healthways in Tempe, Arizona. In this role, she was involved in managing operations and driving initiatives that focused on health improvement and customer engagement. Her experience at Healthways provided her with a strong foundation in operational leadership within the health sector.
Education and Expertise
Kim McCormick has a diverse educational background. She earned a Bachelor of Arts in Business Administration, Management, and Operations from the University of Phoenix. She furthered her studies at American InterContinental University, achieving an MBA in Project Management. Additionally, she holds a Postgraduate Degree in Elementary Education and Teaching from Western Governors University and an Associate of Arts in Early Childhood Education from Yavapai College. This educational foundation supports her extensive experience in project management and operational leadership.
Experience in Multi-Channel Management
Kim McCormick has significant experience in multi-channel management, demonstrating proven success in optimizing operations across various channels. Her expertise includes analyzing existing customer systems and processes to identify areas for improvement. She focuses on developing efficient and effective processes, driving informed decision-making, and establishing frameworks for continuous improvement.