Laura Tait
About Laura Tait
Laura Tait is a Helpdesk Agent with experience in case prioritization and assignment. She owns PC Wizard, LLC, and is pursuing a bachelor's degree in Cyber Defense while studying at Baker College of Flint.
Work at Insight Global
Laura Tait has been employed at Insight Global as a Helpdesk Agent since 2018. In this role, she has developed skills in technical support and customer service. Her responsibilities include troubleshooting issues, providing solutions, and ensuring user satisfaction. Laura's experience in this position has contributed to her proficiency in handling various IT-related inquiries.
Previous Experience at Modis
Before her tenure at Insight Global, Laura Tait worked at Modis, known as Adecco-Modis, from 2015 to 2017 in Pontiac, Michigan. During her two years there, she gained valuable experience in the IT support field. Her role involved prioritizing and assigning cases to the appropriate teams, enhancing her organizational and communication skills.
Education and Expertise
Laura Tait has been pursuing her education at Baker College of Flint since 2007. She has achieved an Associate of Applied Science degree with a concentration in Linux/Unix Systems. Currently, she is furthering her education by pursuing a bachelor's degree in Cyber Defense. This academic background supports her technical expertise in IT and cybersecurity.
Entrepreneurial Ventures with PC Wizard, LLC
Laura Tait is the owner of PC Wizard, LLC, a company based in Grand Blanc, Michigan. Through this venture, she provides IT support services, leveraging her technical skills and industry knowledge. This entrepreneurial experience complements her work as a Helpdesk Agent and enhances her understanding of client needs in the technology sector.
Current Employment Status
As of now, Laura Tait is actively seeking employment opportunities while continuing her studies. Her experience in the IT field, combined with her ongoing education, positions her well for future roles in technology and cybersecurity.