Leah Otto
About Leah Otto
Leah Otto is a Tier 2 Fraud Specialist currently employed at Insight Global since 2021. She has a diverse work history that includes roles in customer service, sales, and stage management, along with a Bachelor's degree in Technical Theatre from Augsburg College.
Current Role at Insight Global
Leah Otto serves as a Tier 2 Fraud Specialist at Insight Global, a position she has held since 2021. In this role, she is responsible for identifying and addressing fraudulent activities, ensuring compliance with relevant regulations, and providing support to clients in mitigating risks associated with fraud. Her experience in this capacity contributes to the overall effectiveness of the organization's fraud prevention strategies.
Previous Experience at PSI TESTING LLC
Prior to her current role, Leah worked at PSI TESTING LLC as Front Desk Staff from 2019 to 2020 for one year. In this position, she managed front desk operations, assisting clients and ensuring smooth administrative processes. This experience provided her with valuable customer service skills and an understanding of operational workflows.
Educational Background at Augsburg College
Leah Otto earned her Bachelor's degree in Technical Theatre/Theatre Design and Technology from Augsburg College, where she studied from 2013 to 2017. Her education equipped her with skills in technical production and design, which she applied in various roles during her time at the college.
Work History in the Arts and Retail
Leah has a diverse work history that includes roles in both the arts and retail sectors. She served as a Stage Manager at Augsburg College for two separate periods in 2014 and 2015, managing productions and coordinating technical elements. Additionally, she worked as a Sales Associate at UPTOWN BIKES, INC in 2018 and as a Barista at Taraccino Coffee from 2015 to 2016, gaining experience in customer interaction and sales.
Long-term Position at PHOENIX BEAN, LLC
Since 2016, Leah has worked as a Farmer's Market Associate at PHOENIX BEAN, LLC in Chicago. In this role, she engages with customers, promotes products, and contributes to the overall success of the market presence. Her long tenure at this position demonstrates her commitment to the role and the organization.