Leo Bounds
About Leo Bounds
Leo Bounds is a System Engineer specializing in SCCM and MEM, currently working at Insight Global since 2020. He has over two decades of experience in IT roles across various companies, including IBM, Southern California Edison, and Dolby Laboratories, and holds multiple certifications in IT service management and agile methodologies.
Work at Insight Global
Leo Bounds has been employed at Insight Global as a System Engineer focusing on SCCM and MEM since 2020. In this role, he utilizes his expertise in system engineering to manage and optimize system performance. His responsibilities include overseeing software deployment and ensuring compliance with IT standards. Leo's work contributes to the overall efficiency of IT operations within the organization.
Previous Experience in IT
Prior to his current position, Leo Bounds accumulated extensive experience in various IT roles. He worked at IBM Global Services as an SCCM Admin for OS Deployment and Software Packaging Engineer from 2008 to 2010. He also served as an IT Specialist: Desktop Engineer 3 at Southern California Edison from 2010 to 2013. His earlier roles include positions at Dolby Laboratories, Blue Shield, and Pacific Gas & Electric, where he developed a strong foundation in systems administration and support.
Education and Certifications
Leo Bounds studied at the School of Communication Electronics, where he focused on Analog and Digital Electronics and achieved the designation of Advanced Electronic Technician. He holds certifications in Change and Release Management under ITIL, demonstrating proficiency in IT service management. Additionally, he is certified in M365, with a specific focus on Intune and Microsoft Endpoint Manager, showcasing his expertise in modern IT solutions.
Technical Skills and Expertise
Leo Bounds possesses a strong technical skill set that includes proficiency in scripting languages such as PowerShell, AutoIT, and Python. He has extensive experience in automating Windows 10 life cycle upgrades, which ensures seamless transitions and minimal downtime. Leo also utilizes tools like Desktop Analytics, Endpoint Analytics, and Update Compliance to gain insights into system performance and compliance.
Agile Methodologies and Collaboration
Leo Bounds is certified in Agile SAFE, indicating his commitment to agile methodologies in project management. He works in agile teams to explore and implement new technologies, ensuring that his skills remain current with industry advancements. His participation in the Microsoft MEM Customer Connect Insider program allows him to provide feedback on new features, further enhancing his collaborative efforts within the IT community.