Michael Class
About Michael Class
Michael Class serves as Fully Remote Verizon Engineering Support at Insight Global, where he has worked since 2019. He has extensive experience in telecommunications, having held various roles including instructor and project manager, and possesses multiple certifications in the field.
Work at Insight Global
Michael Class has been employed at Insight Global since 2018, where he serves as Fully Remote Verizon Engineering Support. In this role, he has been involved in transitioning networks from copper wire to fiber optics, collaborating with property managers, owners, and residents. His responsibilities include providing engineering support as part of network transformation initiatives. Prior to this position, he worked as OSP Engineering Support at Insight Global for six years.
Education and Expertise
Michael Class has a diverse educational background in telecommunications. He studied at Bellcore Labs, where he specialized in data communications and achieved certification. He also attended the Verizon Telecomm Academy, focusing on special services and broadband telecommunications maintenance. Additionally, he studied Telecommunications Management at SUNY Empire State College. His technical training includes AC/DC theory and electronics from McKee Vocational & Technical High School and the U.S. Marine Corps, where he specialized in electronics and radar repair.
Background
Michael Class has extensive experience in the telecommunications field. He began his career as a telecommunications lead technician at Verizon, where he later transitioned to a maintenance operations supervisor. He also served as a telecommunications instructor and training manager at the Verizon Broadband Operations Center in New York City. His previous roles include working as a Field Project Manager at Integrated Management Solutions and as a Telecommunications Instructor at Myriddian, LLC.
Achievements
Throughout his career, Michael Class has achieved several milestones in telecommunications education and support. He was promoted to lead instructor in 2015, where he provided technical instruction and workforce development for Verizon technicians across the northeast. He managed the removal, refurbishment, and installation of Lottery terminal equipment for the Maryland State Lottery, showcasing his project management skills in telecommunications.