Nathanael Brehm
About Nathanael Brehm
Nathanael Brehm is a Service Desk Analyst with a background in the food service industry and information technology. He has worked in various roles, including line cook and concierge ambassador, and has completed studies in Information Technology at CompTIA Tech Career Academy.
Current Role at Insight Global
Nathanael Brehm currently serves as a Service Desk Analyst at Insight Global. He has been in this position since 2023, working remotely. In this role, he is responsible for providing technical support and assistance to clients, ensuring efficient resolution of issues and maintaining high levels of customer satisfaction.
Previous Experience in IT Support
Before joining Insight Global, Nathanael Brehm worked as a Concierge Ambassador at Zones, LLC from 2022 to 2023. His responsibilities included assisting clients with inquiries and providing support in a remote environment. Additionally, he completed a three-month program at CompTIA Tech Career Academy in 2022, where he studied Information Technology and achieved an A+ certification.
Culinary Experience
Nathanael Brehm has extensive experience in the culinary field. He worked as a Line Cook at several establishments, including Joe's Crab Shack and Hyde Park Hospitality, LLC, both in 2017. He also served as a Certified Trainer and Prep Cook at Bahama Breeze from 2015 to 2017. His experience in the kitchen includes roles at Riptides Raw Bar and Grill from 2018 to 2020.
Educational Background
Nathanael Brehm studied at CompTIA Tech Career Academy, focusing on Information Technology, where he achieved an A+ certification in 2022. He also attended Matanzas High School from 2006 to 2010, completing his high school education.
Work History Overview
Nathanael Brehm has a diverse work history that spans various roles in both the culinary and technology sectors. His positions include Shift Team Lead at Firehouse Subs from 2014 to 2015 and multiple line cook roles at different restaurants. This varied experience has contributed to his skill set in customer service and technical support.