Patrick Maxwell
About Patrick Maxwell
Patrick Maxwell is an Information Technology Support Specialist with a diverse work history that includes roles in technical support and customer service across various companies. He has a strong educational background in Cyber Security and Information Technology, complemented by hands-on experience in multiple technical positions.
Current Role at Insight Global
Patrick Maxwell currently serves as an Information Technology Support Specialist at Insight Global, a position he has held since 2020. In this role, he provides technical support and assistance to clients, leveraging his extensive background in IT support. His experience includes working as a Desktop Support Specialist, where he gained valuable insights into the technical needs of users in the Tampa/St. Petersburg, Florida Area.
Previous Work Experience
Patrick Maxwell has a diverse work history that spans various roles in technical support and customer service. He worked at FIS as a Customer Loyalty Representative II for six months in 2019 and served as an Information Technology Operations Specialist at Tech Data for three months in the same year. His experience also includes positions at Branch Highways, Inc. as a Computer Support Specialist and at IBEX | Global providing technical support for Apple products.
Education and Technical Expertise
Patrick Maxwell has a solid educational background in information technology and cybersecurity. He studied at ECPI University, focusing on Computer and Information Systems Security/Information Assurance, and earned a Network Security credential. He also holds an Associate of Science in Network System Administration from ITT Technical Institute. Additionally, he achieved a Bachelor of Technology in Cyber Security from Herzing University and a Bachelor of Science with a specialization in Information Assurance and Security from American InterContinental University.
Technical Skills and Knowledge
Patrick Maxwell possesses a strong technical background that includes expertise in Linux, which enhances his capabilities as an Information Technology Support Specialist. His work history reflects a blend of technical support and customer service skills, showcasing his adaptability across different industries. His experience in various technical roles has equipped him with the knowledge necessary to troubleshoot and resolve a wide range of IT issues.
Background and Early Career
Patrick Maxwell's career began in management with a role at McDonald's Corporation in 2009. He later transitioned into technical support roles, including a position as a Deployment Technician at Smart Source. His early experiences laid the foundation for his subsequent work in IT, where he has continued to develop his skills and expertise in the field.