René Alexander Steele
About René Alexander Steele
René Alexander Steele serves as the Incident & Problem Manager at Optum/John Muir Health, with over three decades of experience in various IT and management roles across multiple organizations. His career includes significant positions at Bank of America, TEKsystems, and several consulting roles, showcasing a diverse background in incident management and technical consulting.
Current Role at Insight Global
René Alexander Steele serves as the Incident & Problem Manager at Insight Global, specifically for Optum/John Muir Health. He has held this position since 2021, contributing to the organization for three years. His work is based in Walnut Creek, California, where he focuses on managing incidents and problems within the healthcare sector.
Previous Experience at TEKsystems
Prior to his current role, René worked at TEKsystems as a Service Delivery Executive at MGM Resorts. His tenure lasted one year, from 2019 to 2020, and took place in North America. In this role, he was responsible for overseeing service delivery operations.
Career Background in IT Management
René has extensive experience in IT management, having worked in various roles across multiple organizations. He served as a Problem Manager at Signet from 2015 to 2017 and later as an Enterprise Problem Manager from 2017 to 2019. His background also includes positions as an Incident & Problem Manager at Randstad Technologies US and as a Senior Field Engineer at Barrister Global Services Network.
Military Service in the US Navy Reserve
René served in the US Navy Reserve for a total of nine years. His service included the role of Petty Officer Second Class, GMG2, from 1983 to 1987 in Yokosuka, Japan, and from 1987 to 1992 in Port Hueneme, California. His military experience contributed to his technical and leadership skills.
Educational and Professional Development
Throughout his career, René has engaged in various roles that have enhanced his professional development. He has worked as a Technical Consultant at Murphy, McKay & Associates and as a Consultant at World Financial Group. Additionally, he has held managerial positions at H&R Block, where he served as Manager, Tax Advisor II & Certified Master Instructor from 2005 to 2011.