Robert Dorch
About Robert Dorch
Robert Dorch is a System Administrator with extensive experience in IT security and technical support, currently working at Insight Global since 2020. He has a background in the US Air Force Reserve and has held various positions in system administration and technical roles across multiple organizations.
Current Role at US Air Force Reserve
Robert Dorch serves as a Client System Technician at the US Air Force Reserve, a position he has held since 2018. He is based in the Montgomery, Alabama Area and has accumulated six years of experience in this role. His responsibilities include implementing security fixes, operating system patches, and antivirus software to maintain system integrity. Dorch supports a large user base of over 3,500 users and manages 4,500 Windows and mobile devices, ensuring efficient operation and security.
Experience at Insight Global
Dorch has been employed as a System Administrator at Insight Global since 2020. In this capacity, he has developed expertise in daily system monitoring to verify the integrity and availability of hardware and server resources. His role also involves conducting regular and random in-depth security scans to assist management in maintaining system security. Dorch's experience at Insight Global has further solidified his skills in IT security and technical support.
Previous Employment History
Before his current role, Robert Dorch worked at Insight as a System Administrator from 2019 to 2020. He also served as a Windows 10 Migration Specialist at TEKsystems for six months in 2018 and worked as a Loadmaster at Kalitta Air for five months the same year. Prior to these positions, he was an AFE Journeyman in the US Air Force from 2009 to 2017, gaining eight years of experience in a technical role.
Educational Background
Robert Dorch studied at the Community College of the Air Force, where he focused on Aeronautics, Aviation, and Aerospace Science and Technology. He completed his studies from 2014 to 2017, earning a degree that complements his technical expertise in system administration and IT security.
Certifications and Skills
Dorch holds certifications in A+ and Security+, which demonstrate his expertise in IT security and technical support. He has extensive experience in resolving technical issues using the Service Now ticketing system. Additionally, he possesses a Secret Security Clearance, allowing him to work on sensitive government projects, reflecting his reliability and trustworthiness in handling critical information.