Robert Heller
About Robert Heller
Robert Heller is a Computer Systems Administrator with extensive experience in IT support and security. He has held various positions in the US Army and General Dynamics Information Technology, and currently works at Insight Global since 2016.
Current Role at Insight Global
Robert Heller has been serving as a Computer Systems Administrator at Insight Global since 2016. In this role, he is responsible for managing and maintaining computer systems, ensuring optimal performance and security. His experience in IT administration and support allows him to effectively troubleshoot and resolve technical issues, contributing to the overall efficiency of the organization.
Previous Experience in IT Support
Prior to his current position, Robert Heller worked at General Dynamics Information Technology in various roles. He served as a Senior Helpdesk Technician from 2013 to 2015, where he provided technical support and assistance to users. He later transitioned to a Systems Engineer role at the same company from 2015 to 2016, further expanding his technical expertise.
Military Background and Technical Roles
Robert Heller has a significant military background, having served in the US Army in multiple capacities. He worked as a Helpdesk Technician at Fort Drum, NY, from 2008 to 2009, and as a COMSEC Clerk and Network Technician in Mannheim, Germany, from 2009 to 2011. Additionally, he held the position of Information System Specialist in Colorado Springs from 2011 to 2013, and served as an Automation Specialist from 2005 to 2008 at Fort Drum.
Education and Certifications
Robert Heller studied at Colorado Technical University, where he earned a Bachelor's degree in Cyber Security from 2014 to 2020. He holds several industry-recognized certifications, including Security+ (Sec+), Certified Ethical Hacker (C|EH), and CompTIA Advanced Security Practitioner (CASP). These qualifications support his expertise in cybersecurity and IT operations.
Expertise in IT Automation
Robert Heller possesses expertise in scripting automation within large IT enterprise operations, particularly for the Department of Defense. His skills in automation enhance operational efficiency and streamline processes, demonstrating his technical proficiency in managing complex IT environments.