Robin Galloway
About Robin Galloway
Robin Galloway is an Account Manager at Insight Global, where he has worked since 2020, following his role as a Recruiter since 2019. He specializes in managing client relationships and staffing solutions for healthcare organizations in the Dallas/Fort Worth area.
Work at Insight Global
Robin Galloway has been employed at Insight Global since 2019, initially serving as a Recruiter for five years in the Dallas/Fort Worth Area. In 2020, Galloway transitioned to the role of Account Manager, where they have worked for four years. In this position, Galloway manages a portfolio that includes over 10 hospitals and Fortune 1000 accounts, focusing on strategic staffing augmentation for healthcare staff and clinicians. Galloway also consults with clients post-sale to resolve issues and ensure client satisfaction and retention.
Education and Expertise
Robin Galloway earned a Bachelor's degree in Business, Management, Marketing, and Related Support Services from the University of Arkansas, studying from 2016 to 2019. This educational background provides a foundation for Galloway's expertise in recruitment, sales, and leadership. Galloway also receives specialized healthcare training to remain informed about current trends and best practices in healthcare staffing and onboarding, adhering to Joint Commission standards.
Background
Before joining Insight Global, Robin Galloway gained experience as a Summer Intern at J.B. Hunt Transport, Inc. from 2018 to 2019 in the Fayetteville, Arkansas Area. Additionally, Galloway worked as a Social Media Marketing Intern at Bliss Cupcake Cafe for two months in 2018. These roles contributed to Galloway's understanding of client relations and marketing strategies.
Management and Leadership Skills
In the role of Account Manager, Robin Galloway manages 2-3 direct reports annually, focusing on recruitment, sales, and leadership. Galloway conducts weekly goal reviews and strategic planning sessions to guide the team. Galloway is also responsible for hiring, training, and mentoring incoming recruiters and account managers through various educational methods, including presentations and one-on-one mentoring.
Project Management and Client Relations
Robin Galloway executes Request for Proposals (RFPs) to secure large-scale projects and negotiates Master Service Agreements to achieve approved-vendor status for new clients. This role requires strong project management skills and the ability to maintain effective client relations, ensuring that client needs are met and expectations are exceeded.