Ron Taylor Jr.
About Ron Taylor Jr.
Ron Taylor Jr. is a Help Desk Analyst at Insight Global, where he has worked since 2022. He studied Enterprise Systems at Georgia Gwinnett College and has experience in customer service and logistics from his previous role as a Delivery Associate at Amazon.
Work at Insight Global
Ron Taylor Jr. has been employed at Insight Global as a Help Desk Analyst since 2022. In this role, he is responsible for providing technical support and assistance to clients, ensuring efficient resolution of IT-related issues. His position is based in Atlanta, Georgia, where he contributes to the company's commitment to delivering quality IT services.
Education and Expertise
Ron Taylor Jr. studied at Georgia Gwinnett College from 2015 to 2020, focusing on Enterprise Systems within the Information Technology field. His academic experience included participation in IT-focused projects during his senior year, which provided him with practical knowledge and skills relevant to his current profession.
Background
Before joining Insight Global, Ron Taylor Jr. worked as a Delivery Associate at Amazon from 2019 to 2022. In this capacity, he gained valuable experience in customer service and logistics, which enhanced his communication and problem-solving skills. His background in both IT and customer service supports his current role in technical support.
Professional Experience at Amazon
Ron Taylor Jr. served as a Delivery Associate at Amazon for three years, from 2019 to 2022. During his time there, he developed skills in logistics and customer interaction, which are essential in the IT support field. This experience has contributed to his ability to effectively address client needs in his current position.
Interest in IT Trends
Ron Taylor Jr. has a keen interest in the evolving role of IT in modern enterprises. He stays informed about industry trends and advancements, which helps him understand the impact of technology on business operations and enhances his effectiveness as a Help Desk Analyst.