Ronald Pc Fox
About Ronald Pc Fox
Ronald Pc Fox is a Tier II Technical Support professional with over a decade of experience in the technical support field. He has worked for several companies, including Verizon Wireless, Chase, and Dish Network, and currently serves at Insight Global in Scottsdale, AZ.
Work at Insight Global
Ronald Pc Fox has been employed at Insight Global as a Tier II Technical Support specialist since 2013. His role involves providing advanced technical assistance and support to clients, leveraging his extensive experience in the technical support field. Over the course of his tenure, he has developed skills in troubleshooting and problem resolution, contributing to the efficiency of the support team in Scottsdale, AZ.
Previous Employment Experience
Prior to his current position, Ronald Pc Fox held several roles in the technical support and customer service sectors. He worked at Verizon Wireless as a Customer Service Associate from 2005 to 2006. He also served as a Fraud System Technician at Chase from 1996 to 2004 in Tempe, AZ. Additionally, he was a Technical Support Representative at Dish Network from 2008 to 2010. His diverse background in these roles has equipped him with a broad understanding of customer needs and technical challenges.
Education and Certifications
Ronald Pc Fox studied at Allan Hancock Community College, where he completed his General Education from 1985 to 1986. He furthered his education at Training To You, where he focused on Computer Technology/Computer Systems Technology and achieved CompTIA A+ and Network+ Certifications from 2011 to 2012. This educational foundation supports his technical expertise and enhances his capabilities in the field.
Technical Support Expertise
With over a decade of experience in the technical support field, Ronald Pc Fox demonstrates a long-term commitment to the industry. He possesses strong organizational skills and adaptability, which are essential for effectively managing multiple technical support tasks. His keen attention to detail ensures high-quality support and problem resolution for clients, making him a reliable asset in his technical support roles.