Sabrina Riddell, MBA

Sabrina Riddell, MBA

Help Desk Agent I @ Insight Global

About Sabrina Riddell, MBA

Sabrina Riddell, MBA, is a Help Desk Agent I with extensive experience in healthcare management and accounting. She has held various positions in the field since 2011 and has an educational background that includes a Bachelor of Business Administration and a Master of Business Administration.

Current Role at Insight Global

Sabrina Riddell has been employed at Insight Global as a Help Desk Agent I since 2018. In this role, she provides technical support and assistance to clients, ensuring efficient resolution of issues. Her position involves troubleshooting problems, guiding users through solutions, and maintaining high levels of customer satisfaction. Sabrina's experience in this role spans over six years, contributing to her expertise in help desk operations.

Previous Experience at Laboratory Partners

Before joining Insight Global, Sabrina Riddell worked as an Account Manager at Laboratory Partners ~ The MEDLAB from 2011 to 2013. During her two years in this position, she managed client accounts and facilitated communication between the laboratory and its clients. This role was based in the Cincinnati, Ohio area and provided her with valuable experience in client relations and account management.

Educational Background in Business Administration

Sabrina Riddell studied at Colorado Technical University, where she earned a Bachelor of Business Administration (BBA) in healthcare management from 2011 to 2012. She furthered her education at Colorado Technical University-Online, achieving a Master of Business Administration (MBA) in Accounting and Business/Management from 2012 to 2014. This educational background has equipped her with a strong foundation in business principles and healthcare management.

Experience in Accounting and Finance

Sabrina Riddell has a diverse background in accounting and finance. She worked as an Accountant at Hickman Williams and Company from 2014 to 2015 for eight months. Additionally, she served as a temporary employee at Robert Half Finance & Accounting in 2015 for eleven months. These roles provided her with practical experience in financial management and accounting practices.

Healthcare Coding and Billing Education

Sabrina Riddell pursued studies in the Science of medical coding and billing at Colorado Technical University, where she achieved an Associate degree from 2008 to 2011. This program provided her with essential knowledge and skills relevant to the healthcare industry, particularly in coding and billing processes.

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