Sandie Lauderbach Jackson
About Sandie Lauderbach Jackson
Sandie Lauderbach Jackson is a System Engineer with extensive experience in telecommunications and business consulting. She has worked for notable companies such as Spherion and Hewlett-Packard, and currently manages support requests and project transitions at Insight Global.
Work at Insight Global
Sandie Lauderbach Jackson has been employed at Insight Global as a System Engineer since 2014. In this role, she is responsible for managing various technical processes and ensuring the smooth operation of systems. Her work involves creating and submitting Change Requests in Remedy SRM specifically for Dell SecureWorks. This position has allowed her to leverage her extensive experience in system engineering and project management.
Previous Experience at Spherion
Prior to her current role, Sandie worked at Spherion as a Telecommunications Manager from 1987 to 2002. During her 15 years in this position, she was based in Fort Lauderdale, Florida. Her responsibilities included overseeing telecommunications operations and managing related projects, which contributed to her expertise in the field.
Experience at Hewlett-Packard
Sandie served as a Business Consultant at Hewlett-Packard from 2005 to 2014. Over the course of nine years in the Pensacola, Florida area, she provided consulting services that enhanced business operations. Her role involved analyzing business needs and implementing solutions that improved efficiency and effectiveness within the organization.
Project Management and Subject Matter Expertise
In her current role, Sandie manages the transition of requests from Maximo to Remedy SRM, overseeing these processes through to completion. She acts as the Primary Subject Matter Expert for processing support requests that involve complex call center setups for the bank’s Treasury Agents. Additionally, she serves as a Project Manager for processing Reopen requests for Lines of Business, ensuring that all tasks are completed efficiently.