Sean Kifle
About Sean Kifle
Sean Kifle is a Windows System Administrator with extensive experience in IT support roles across various organizations. He has worked in positions ranging from Desktop Support Technician to Service Desk Engineer, and currently serves at Insight Global in Beltsville, Maryland.
Work at Insight Global
Sean Kifle has been employed at Insight Global as a Windows System Administrator since 2021. In this role, he is responsible for managing Windows systems, ensuring their stability and performance. His work is based in Beltsville, Maryland, where he has contributed to the organization's IT infrastructure for over three years.
Previous Employment History
Before joining Insight Global, Sean Kifle held various positions in the IT field. He worked as a Junior System Administrator at Superlative Technologies for eight months in 2020. Prior to that, he served as a Desktop Support Technician at the National Institutes of Health for two months in 2013. His experience also includes roles as a Service Desk Engineer at Dataprise from 2018 to 2020, and as a Service Desk Technician at CACI International Inc from 2015 to 2018.
Education and Expertise
Sean Kifle studied at Montgomery College, focusing on Business/Commerce from 2009 to 2011. He also attended Year Up, National Capital Region, and Northern Virginia Community College between 2012 and 2013. His technical expertise includes monitoring and maintaining VMware environments, specifically VMware ESXi 5.1 or newer. He is skilled in disassembling and reassembling computers, installing operating systems, and troubleshooting basic issues.
Customer Service Experience
Sean Kifle gained significant customer service skills during his two years as a Sales Lead at Foot Locker. This experience has been beneficial in his IT roles, particularly during his time at Year Up, where he further developed these skills. His background in retail has equipped him with the ability to effectively communicate and assist users in various technical environments.
Research and Continuous Learning
Sean Kifle actively engages in personal research to enhance his knowledge in computer technology. This commitment to continuous learning reflects his dedication to staying updated with industry trends and advancements, which is essential in the rapidly evolving field of IT.