Sean Ong
About Sean Ong
Sean Ong is a Service Desk Technician at Insight Global, providing technical support to clients in the healthcare sector. He has a background in computer security and forensics, holding a Bachelor of Business Administration from Cal Poly Pomona.
Work at Insight Global
Sean Ong has been employed at Insight Global as a Service Desk Technician since 2021. In this role, he provides first-level technical support specifically tailored for clients in the healthcare sector. His responsibilities include troubleshooting technical issues and ensuring that clients receive timely assistance to maintain operational efficiency.
Previous Experience in IT Support
Before joining Insight Global, Sean Ong worked at Mt. San Antonio College in various capacities. He served as a Student Assistant IV from 2017 to 2019, where he gained experience in IT support. Prior to that, he held the position of Student Assistant III - IT LAC from 2016 to 2017. These roles contributed to his foundational knowledge in technical support and customer service.
Education and Expertise
Sean Ong graduated from California State Polytechnic University-Pomona with a Bachelor of Business Administration, focusing on Computer Security and Forensics. He also studied at Mt. San Antonio College, where he earned an Associate of Science degree in Business Administration and Management. His educational background supports his keen interest in cybersecurity, aligning with his current role in IT support.
Background in Computer Security
Sean Ong's academic journey reflects a strong emphasis on computer security. He studied Computer and Information Systems with a concentration in Computer Security and Forensics at California State Polytechnic University-Pomona. This specialized education provides him with the skills necessary to address security concerns within his role as a Service Desk Technician.